Soft Linen Duvet Cover Natural Linen

Washing instructions:

• machine washable at 40 °C / 100°F;
  
• no need to iron (but if you must, make sure it's inside out);
  
• air dry or tumble dry at low heat.

Shipping and Returns

Understanding Our Shipping Policies

Shipping and returns are crucial parts of our customer service experience. We aim to provide clear and detailed information about our shipping policies. When you place an order, we process it quickly to ensure your items are shipped as soon as possible. However, shipping times may vary depending on your location and the shipping method you select. Because we care about your satisfaction, we give you multiple shipping options to choose from, ensuring you receive your items in a timely manner.

Our Returns Process Made Simple

If you're not satisfied with your purchase, our returns process is designed to be straightforward and hassle-free. Customers can initiate a return within 30 days of receiving their order. With easy-to-follow steps, you just need to fill out a return form and send the item back to us. So, if there's any issue with your order, you can rest assured knowing you have options. We believe that providing a seamless returns process helps build trust with our customers.

Customer Support for Your Shipping and Returns Inquiries

We understand that questions may arise regarding shipping and returns. Therefore, our dedicated customer support team is here to assist you with any concerns you may have. You can reach us through various channels, including email, phone, and live chat. Our goal is to provide prompt and helpful responses, so you can have peace of mind knowing we’re here to help. Whether you need clarification on shipping times or have questions about our return policy, we're just a message away.

- Can I customize the product?

Yes! All products are made in our design and sewing studio, therefore we can easily customize the products to suit your needs. Please contact us here before making a purchase and we'll be happy to assist you.

- Are the colors accurate?

We do our best to take and edit our photos to make the colors visually as accurate as possible. But please note that the colors shown may not be an exact representation of the actual shades, due to every monitor having its own capabilities in displaying colors.
To be sure that your chosen color is right for you, and to experience the quality of our linen, we recommend ordering a pack of fabric swatches here.

- Does your linen shrink?

No! Our linen goes through a stone-washing process which means it's already pre-shrunk when it reaches you.
Stone-washing also makes linen soothingly soft.

- Is your linen environmentally friendly?

We only use OEKO-TEX certified linen. This certification ensures that our products are safe for you and the environment throughout every step of production. From the raw materials and fibers to the finished fabrics and end products, we guarantee that our linen is free from allergenic dyes, pesticides, heavy metals, and other harmful substances.

- How is my order packaged?

It's carefully wrapped in kraft paper and secured with a raw natural linen rope. We believe in using sustainable materials in each step of the process.