Organic Gift Box

Shipping and Returns

Each product is made to order to eliminate overproduction and to keep our prices reasonable, therefore allow 1-2 weeks for production.
Standard Shipping normally takes:
4 – 11 business days for Europe; 2 – 3 weeks for USA and Canada;from 4 weeks for Australia, Japan, China and the rest of the World.

Express shipping takes around 2-5 business days, depending on your location.

Our Returns Process Made Simple

If you're not satisfied with your purchase, our returns process is designed to be straightforward and hassle-free. Customers can initiate a return within 14 days of receiving their order. You simply need to message us and we'll send you the instructions. So, if there's any issue with your order, you can rest assured knowing you have options. 

Customer Support for Your Shipping and Returns Inquiries

We understand that questions may arise regarding shipping and returns. Therefore, our dedicated customer support team is here to assist you with any concerns you may have. You can reach us through various channels, including email, phone, and live chat. 

- Can I customize the product?

Yes! All products are made in our design and sewing studio, therefore we can easily customize the products to suit your needs. Please contact us here before making a purchase and we'll be happy to assist you.

- Are the colors accurate?

We do our best to take and edit our photos to make the colors visually as accurate as possible. But please note that the colors shown may not be an exact representation of the actual shades, due to every monitor having its own capabilities in displaying colors.
To be sure that your chosen color is right for you, and to experience the quality of our linen, we recommend ordering a pack of fabric swatches here.

- Does your linen shrink?

No! Our linen goes through a stone-washing process which means it's already pre-shrunk when it reaches you.
Stone-washing also makes linen soothingly soft.

- Is your linen environmentally friendly?

We only use OEKO-TEX certified linen. This certification ensures that our products are safe for you and the environment throughout every step of production. From the raw materials and fibers to the finished fabrics and end products, we guarantee that our linen is free from allergenic dyes, pesticides, heavy metals, and other harmful substances.

- How is my order packaged?

It's carefully wrapped in kraft paper and secured with a raw natural linen rope. We believe in using sustainable materials in each step of the process.